Cancelling on short notice may trigger a fine. See our Terms & Conditions.
We understand that sometimes plans change and you have to cancel your attendance. However, canceling on short notice creates extra costs for us as well. Have you considered sending a colleague/team member instead? This is free of charge and can be done until one working day before the course starts.
In the event the Client cancels the Training Service, the following costs will be charged:
- for all cancellations a € 175 administration fee will be charged;
- If cancellation occurs between 8-6 weeks before the start of the training, 50% of the subscription price will be charged to the Client;
- If cancellation occurs between 5-3 weeks before the start of the training 75% of the subscription price will be charged to the client;
- If the client cancels within 2 weeks before the training 100% of the subscription price will be charged to the client.
See also article 3.9 in Terms & Conditions.