Finance

• I have received an invoice with VAT however I have a EU VAT -identification number. Is the invoice correct?
• I have subscribed and paid by credit card. Why do I still receive an invoice?
• My subscription has been changed to another training. Why did I receive a credit invoice and a new invoice even though the price of the training is the same?
• I am subscribing to a course in the United States. Will I be invoiced by a Dutch or US company?
• My payment was refunded back to my credit card, however I didn’t receive the same amount I paid due to currency changes. Will you refund the difference for me?
• How do I change my billing information?
• How do I know if my payment is confirmed?
• What is your payment term?
• Is VAT included in the prices?